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Lenz produces branded infographics for ACMR

In an effort to raise awareness of the importance of medical research and topics related, such as vaccinations and the role caregivers play, Lenz has created several branded infographics for the Atlanta Center for Medical Research, one of the largest and most respected medical research institutions in the country.

Check out the infographics below!

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What Good Doctors Want

10 Ways Accountable Care Organizations Can Win the Hearts and Minds of the Best Doctors and Physician Practices

Mike Killeen teaches healthcare marketing at Emory University’s Rollins School of Public Health. He is Vice President of Marketing at LENZ, an integrated marketing company that specializes in marketing physician practices, hospitals, and ACOs.

As anyone working in American medicine knows, the Patient Protection and Affordable Care Act of 2010 initiated a tectonic shift in how healthcare is delivered. Healthcare providers are moving away from the old fee-for-service model that rewards providers for ordering lots of expensive tests, office visits, and procedures. And they’re moving toward an outcome-based model, in which compensation is tied to the health of individual patients and to the overall served population, as well as to cost savings.

Think of it as the “quality over quantity” model of healthcare, with accountable care organizations (ACOs) as its most visible manifestation.

ACOs need doctors. OK, that’s obvious, so let’s revise: ACOs need good doctors. Ideally, they want to either acquire or partner with the very best doctors and physician practices. But what if the good doctors aren’t interested?

The thing is, good doctors and physician practices may be doing just fine (for now) on their own and may not be interested in joining ACOs. And, at least in larger markets, those who are interested may have more than one suitor.

The best doctors are already delivering quality care, and doing so reasonably efficiently. They run their businesses relatively well. They have established referral networks that keep them booked. They help their patients, inspiring loyalty and recommendations. They make good money. So what’s their incentive to change?

To attract the best doctors and physician practices, ACOs have to appeal to what the good doctors most want, then demonstrate to them how ACOs can help.

So what do the good doctors want?

1. Good doctors want their patients to get well-coordinated care.

The human body is extraordinarily complex. Good doctors have confidence in what they know well and the humility to reach out when someone else will know better. They want to collaborate with other doctors and healthcare professionals to provide the best comprehensive care for their patients. Given the opportunity, they’re usually quite good at it.

Show doctors how your ACO will make it easier for them to collaborate with their peers, working together for the best possible patient outcomes.

2. Good doctors want to develop and maintain long-term relationships with their patients.

It’s not about making friends. Good doctors believe in the sanctity of the doctor-patient relationship. They know they can deliver better care when they learn, over time, the characters and qualities of their patients that even the most comprehensive electronic health records system could never capture.

Show good doctors how your ACO will strengthen, not replace, the doctor-patient bond, such as with patient portals that make it easier for patients and their doctors to communicate outside the exam room.

3. Good doctors want their patients to practice the basics.

Eat right, don’t smoke, exercise regularly, and get enough sleep. Good doctors know that those four practices will keep their patients healthier than any pill ever could.

Show good doctors how your ACO’s coordinated care will encourage healthy habits with coaching, classes, smoking cessation programs, and other initiatives to encourage healthy behaviors.

4. Good doctors want better technology to serve more personalized care.

Data-based medicine should inform a good doctor’s judgment, not replace it. Good doctors want high tech paired with high touch, empowering their decisions, not hobbling their independence.

Show good doctors how integrated health IT within an ACO will give them a more complete picture of a patient’s health and ongoing treatment, informing their judgement as they plan the best care.

5. Good doctors want to focus on medicine, not bureaucratic burdens.

This doesn’t mean good doctors dislike the running of a business. Some of them enjoy it very much and will appreciate — even insist on — opportunities to exercise their entrepreneurial spirit. But good doctors will gladly turn over to an ACO the handling of insurance, transcription, record-keeping, billing, and other administrative necessities.

Show doctors you’ll help them get back to being doctors.

6. Good doctors want to be leaders.

If you bring good doctors into your ACO and don’t ask them to take on leadership roles, you’re wasting a valuable resource and likely frustrating your good doctors. Successful ACOs rely heavily on physician leadership.[1][2]

Show doctors you value and want their leadership, and give them real leadership in your ACO.

7. Good doctors want to be respected by their peers.

Good doctors have studied and worked hard to become good doctors. They’ve earned the respect of their peers, and they don’t want to give that up to become anonymous employees of your ACO. A good doctor is not a commodity, not an interchangeable cog in the healthcare machine. Each brings individual expertise and accomplishments that are worthy of recognition and respect.

Show good doctors that you value them and will promote them as individuals, worthy of their peers’ respect.

8. Good doctors want to have a good reputation in their community.

Good doctors and physician practices work for years to build their reputation in the community, and that reputation is worth a lot. It’s part of why you want them to join your ACO. They don’t want to lose that reputation by disappearing into an anonymous division of a large corporate structure.

Show them you won’t just market your ACO’s brand. Show them you see the value of marketing your doctors and physician practices, enhancing your own brand by showcasing the expertise of your good doctors.

9. Good doctors want to deliver great care to more people.

Fundamentally, good doctors want to help people. They want to deliver high quality care to each individual patient, and, to the extent they can do so while maintaining that quality, they want to help more people. This balance is completely in line with the goals of outcome-based healthcare and the ACO model: delivering higher quality care to each individual and to the population, while controlling costs by finding greater efficiencies.

Show good doctors how your goals are in alignment.

10. Helping the good doctors do more.

ACOs offer all doctors potential benefits, including possible savings-based bonuses and, in some cases, greater job security. Because the shift in America to outcome-based care now has considerable momentum, those who adapt early may be better prepared for the changes ahead.

But the good doctors are looking for more than a steady paycheck, and the good physician practices are looking for more than a lucrative buyout. Ultimately, what good doctors want is what good ACOs want too: to help people with higher quality care leading to better outcomes, and to do so while controlling costs, allowing them to help more people.

What do good doctors want? They want to know that you want to help people too, and that you’ll help the good doctors do more.

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[1] “True Physician Leadership Key to Sustainability of ACOs,” Dr. Robert Pear, Modern Healthcare. http://www.modernhealthcare.com/article/20141206/MAGAZINE/312069978

[2] “The Power of Physician Leadership in ACO Success,” Thomas Graf, M.D., FAAFP, and Cynthia Bailey, Accountable Care News, Volume 8, Issue 1, January 2017.

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Lenz develops new identity for leading dermatology practice

Lenz is proud to announce the launch of the new Avail Dermatology brand and visual identity. Avail Dermatology was formerly Newnan Dermatology, a respected provider of dermatological services since 1990. From creating the name to choosing the color scheme and design of the new logo, Lenz provided its services to ensure the practice’s rebranding captured its high quality and professional reputation.

Check out the new website and collateral below!

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PT Solutions Commemorates 14 Years, with Help from Lenz

Our friends at PT Solutions Physical Therapy recently celebrated their 14th birthday! In those 14 years, this physical therapy practice has grown from one clinic in Eufaula, Alabama to 120 across 12 different states. Team Lenz helped celebrate this growth and success the best way we know how: awesome digital content.

Take a look at the videos, graphics, and copy we crafted to commemorate this occasion below. When you’re done, also check out the blog we wrote that celebrates 14 wonderful years in business. Here’s to many more!

 

 

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Lenz is proud to support ProstAware’s ninth annual Blue Ties Luncheon

Lenz is proud to once again support ProstAware’s ninth annual Blue Ties Luncheon as a Diamond level sponsor. As in years past, Lenz is helping to promote the event through traditional and digital media services.

The Blue Ties luncheon on September 8th benefits ProstAware, a non-profit organization dedicated to bringing prostate cancer awareness and education to men and their loved ones. This year’s event will feature a keynote address given by legendary NFL coach Dan Reeves, and a special guest appearance by William King of iconic funk & soul band The Commodores. Last year’s Blue Ties Luncheon helped raise a record $125,000 for the cause.

Tune into “The Weekly Check-Up with Dr. Bruce Feinberg” on Sunday August 27 from 3-5 p.m. to listen to an entirely Blue Ties themed show, featuring guest appearances by the organization’s founder and president, Dr. Scott Miller, and executive director, Tim Smith.

Other sponsors of the event include Georgia Urology, Toyota, Northside Hospital Cancer Institute, the Chick-Fil-A Peach Bowl, UPS, and The Coca-Cola Company.

If you’re interested in attending this year’s luncheon, visit the ProstAware website for more information and to buy tickets!

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Lenz and Dr. Scott Miller launch the new ScottDMillerMD.com

Lenz recently partnered with Dr. Scott Miller of Georgia Urology to revamp and relaunch his practice website. The new ScottDMillerMD.com features an enhanced, mobile-friendly design, reorganized content, a gallery of Dr. Miller’s media appearances, and more.

Take a look at Dr. Miller’s new website!

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A Decade of Change for Georgia Retina’s Website

For more than ten years, the Lenz team has partnered with Georgia Retina — one of the largest retina-only medical practices in the southeastern United States — providing marketing services including strategy, consultation, digital and social content, print production, and more.

During this time, there have been significant changes in the digital world, from improved understanding of user experience (UX), to the increased importance of search engine optimization (SEO) and the rise in mobile Internet use. Considering this evolving landscape, the Lenz team recommended Georgia Retina consider a website re-design and development.

The finished product is a more modern, functional, and stylish site designed to thrive in today’s digital world and still convey Georgia Retina’s tradition of excellence, expertise, and values.

Take a look at the difference 10 years can make!

New Site: 

Previous Site:

 

 

 

 

 

 

 

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Lenz highlights SouthCoast Health’s 20th anniversary, pediatric services

Lenz is proud to work with SouthCoast Health, a multi-specialty practice based in Savannah with 18 treatment locations and more than 120 healthcare providers.

We recently helped the practice promote its 20th anniversary, as well as its best-in-class pediatric services.

Take a look!

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PT Solutions 2017 Allatoona Triathlon Video Aims to Inspire

PT Solutions held its 7th annual Allatoona Triathlon on June 25 at the Dallas Landing Park on Lake Allatoona to raise money for the Rally Foundation for Childhood Cancer Research. In addition to being the Presenting Sponsor, Lenz provided social media, public relations, and advertising services for the event.

Along with producing a promotional video for the race, several Lenz employees were on sight the day of the triathlon in order to capture photos and videos. Shortly after, the Lenz team was hard at work to produce the post-race video.

“While we strive to complete every client project in a timely fashion, producing this video was especially time-sensitive as it was a visual recap of an event – something that often loses its value in attendees’ minds as time passes,” said Lenz Account Coordinator Josh Grizzle, who oversaw the video’s production schedule. “In order to prevent this, we worked quickly to provide PT Solutions with our best work by weaving the story of the race together through interviews and awesome race-day footage.”

More than just a race culture video, Lenz wanted it to tell an important story. “PT Solutions holds the race each year in efforts to reduce the incidence of childhood cancer through cancer research. Telling this story instills a culture of goodwill for athletes of all levels,” explained Josh. “It sends a message that as long as you have the drive to succeed in any facet of life, you are unstoppable.”

Lenz Media Coordinator Chelsea Hoag, who produced the video, explains the goal she had in mind while bringing the project to life.

“My goal for this video was to showcase the tradition, compassion, and effort it takes to put on such a successful event,” said Chelsea. “I hope the video inspires viewers to try a marathon or triathlon for the first time. Most importantly, I want the viewers to know how much PT Solutions truly cares about its surrounding communities and the lengths they will go in order to see other people succeed.”

Check out the completed post-race video of the PT Solutions Allatoona Triathlon below!

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ACMR receives the Community Design Award among other achievements

Lenz would like to congratulate the Atlanta Center for Medical Research for their recent achievements.

ACMR was awarded the Community Design Award from the Atlanta Urban Design Commission, which recognizes organizations that make the community a better place to live in. The award honors ACMR for its renovated, state-of-the-art facility in Southwest Atlanta. The center, which continues to be the leader of Atlanta’s medical research industry, boasts 150,000 square feet of space designed and dedicated to conducting research studies while offering 300 inpatient beds and the latest medical research equipment.

Additionally, ACMR’s President, CEO, and Principal Investigator, Dr. Robert Riesenberg, was published in an article featured in The Lancet, one of the oldest and most recognized medical academic journals. The article “Brexanolone (Sage-547 injection) in post-partum depression: a randomized controlled trial” was featured online for the The Lancet’s website accompanied by an editorial by Professor Ian Jones of Cardiff University in the UK. Dr. Riesenberg was on the team that developed and published this article based on their research with the SAGE-547 injection.

Lenz is proud to work with such an accomplished and well-respected organization.