Lenz on Marketing

When the Pollen Soars, the Media Calls Lenz

Springtime in Atlanta is beautiful, as the plentiful vegetation shakes off the winter cold and bursts forth with its gorgeous foliage. It also means everything in the city is about to turn yellow. Ah, yes, pollen season is here. And when you work with the largest allergy and asthma practice in the state, you’re going to be busy.

The Atlanta Allergy & Asthma Clinic is the largest allergy practice in Georgia and the only National Allergy Bureau certified pollen counting station in the Atlanta area. When you hear the pollen count mentioned by the media, or anyone for that matter, that’s coming from Atlanta Allergy.

They are also the go-to experts for the Atlanta news media when the pollen counts spike. It’s a hot topic every year since the pollen affects so many people, and the Lenz PR team was primed and ready for Pollen Apocalypse 2013.

The first big spike came Sunday, April 7, when the count jumped from 54 to 1691. That meant it was go-time, and we knew the coming week would be crazy. Sure enough, emails and phone calls started flooding in early Monday, and we were off to the races.

Over the course of the next couple of weeks, we worked with the client to set up local and national interviews for several of the Atlanta Allergy physicians. This included NBC Nightly News, WSB-TV, Fox 5, 11 Alive, CBS Atlanta, WSB Radio, All News 106.7 FM, Georgia Public Broadcasting, CNN, The Weather Channel, Atlanta magazine, Marietta Daily Journal, Mundo Hispanico, Douglas County Sentinel, Athens Banner Herald, WRGA 1470 AM, Coastal Courier, and more.

Check out some of the Atlanta TV news segments here:

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Lenz Launches “It Happens” Campaign for Resurgens Orthopaedics With 30-Second TV Ad

Lenz’s newest campaign for Resurgens Orthopaedics debuted recently in households throughout the Atlanta area.

The campaign includes television, print, web, and special promotions throughout the year.

The “It Happens” concept was developed by Lenz and Resurgens to emphasize the balance between Resurgens’ efforts to help the community stay healthy, while recognizing that we will all have orthopaedic needs sooner or later.

The “It Happens” campaign centers around a 30-second television spot that begins, “No matter how careful you are, eventually It Happens. Resurgens Orthopaedics knows that ‘It’ is just a part of life.”

Creative execution was developed by Lenz Creative Director Cameron Spivey, in partnership with Outback Editorial, a creative editing and design studio. The spot features animated kinetic type, motion graphics, and an adorable “every man” character who can’t seem to stay healthy, no matter how hard he tries.

“We needed a way to separate Resurgens from the countless healthcare commercials we see in the market,” said Spivey. “Personifying the inevitability of orthopaedic injuries in the animated setting achieves that, and serves as a great foundation for the entire campaign.”

The ad concludes with the character accessing Resurgens with the click of a button.

Lindsey Lee, an Account Manager at Lenz, said, “It was also important for our audience to know that when ‘It Happens,’ they can reach out directly to Resurgens’ experts for help by phone or via their web site.”

“It Happens” is scheduled to run in the Atlanta market throughout 2013.

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Lenz Celebrating 21 Years in Business

On April 8, 1992, Richard J. Lenz took a leap of faith and founded a new business: Lenz Design & Communications, Inc.

Later shortened to Lenz, Inc., he chose his family name for the new company because it signified a personal guarantee of standing behind the work that the company produces.

It’s a business philosophy that permeates through the company to this day.

Lenz would like to extend our appreciation to all of our clients and teammates throughout the years who have made this milestone possible. We would not have been able to thrive all these years without them.

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Success is in the Bag: Lenz PR Efforts Reap Rewards for Totes 2 Tots Suitcase Drive for Foster Children

Georgia Cancer Specialists‘s (GCS) Totes 2 Tots suitcase drive for foster children is an amazing event and one of Lenz’s favorite of the year. New and nearly new suitcases, backpacks, diaper bags, totes, and duffel bags are collected at GCS offices on the Friday leading into the MLK weekend and distributed to foster children throughout Georgia with the help of the Division of Family and Children Services (DFCS).

The 2013 event collected 3,132 bags; and in 11 years, the event has led to the collection and distribution of more than 33,000 new or nearly bags to Georgia’s foster children.

Twenty-four GCS offices in Metro Atlanta and North and Central Georgia participate every year; communities and media from Blue Ridge to Hawkinsville need to be alerted.

There are several ways Lenz promotes the event—media partnerships, social media, metro/region-wide media (TV, radio), local monthlies, weeklies, dailies, and online news sites.

A major milestone happened in 2005, when Lenz PR Director Ryan Klee pitched the Totes 2 Tots event to WSB-TV’s Family 2 Family (F2F) public service project.  WSB concurred and brought Totes under the F2F umbrella, which exponentially increased Totes’ visibility in Metro Atlanta.

The F2F partnership means Totes receives 15 second PSAs that air during all major newscasts for weeks leading up to the event; a segment in People 2 People–WSB’s dedicated public affairs show–several hundred long sleeve t-shirts for all the GCS and DFCS staff volunteers; and fliers created and posted at several of the F2F underwriter’s locations, including Kroger, Northside Hospital, American Signature Furniture, Scana Energy, and Southwest Airlines.

This partnership is worth hundreds of thousands of dollars and garners countless impressions every year. For the 2013 event alone, Totes received 49 PSAs and one P2P segment, totaling more than $55,000 of in-kind air time, and millions of impressions on the biggest, highest-rated local news station in Atlanta.

Lenz was also able to secure 1.6 million impressions on two Clear Channel Outdoor digital billboards: one in the heart of Midtown Atlanta on I-75 and another on I-75 in one of the busiest corridors near Highway 5 in Cobb County.

And Lenz found the perfect partnership in Central Georgia: Clear Channel’s Communities initiative. Clear Channel agreed to support Totes by airing hundreds of PSAs, and performing interviews with local GCS physicians on their top three stations.

Lenz didn’t stop with the partnerships; the Lenz PR machine kept cranking, garnering additional radio, print, and online coverage in Atlanta media outlets such as WSB-AM, Best Self magazine, Jezebel magazine, Atlanta INtown paper, the AJC, Atlanta Parent magazine, Atlanta Business Chronicle, Atlanta Inquirer, Marietta Daily Journal, Henry Herald, 104.7 FM The Fish, FaithTalk970 AM, Talk 920 AM, Biz1190 AM, Star 94, Atlanta Daily World, Forsyth News, Rockdale Citizen, Newton Citizen, Gwinnett Daily Post, Dallas New Era, The Atlanta VoiceNorthside Neighbor, Douglas Neighbor, Paulding Neighbor, DeKalb Neighbor, and every Patch.com news site that covers a local GCS office.

In Macon/Central Georgia, Totes appeared on TV and radio media outlets such as Fox 24, WIBB 97.9 FM, V101.7 FM, 13 WMAZ, and 41 WMGT.

In Athens, Totes appeared in the Athens Banner Herald; and in Blue Ridge, The News Observer spread the word.

In the social media/digital space, we mobilized more than 1,000 followers on GCS’s Facebook page with constant Totes updates. We also refocused efforts on the Totes Facebook page, resulting in more than 100 new “likes” to push the number over 250 and counting.

It takes a lot of hard work and a unified team effort to pull all this off, says Klee, but the payoff is huge.

“Totes 2 Tots is an amazing event. There are tons of moving parts and it can be a bit overwhelming. But when you take a minute to remember the purpose behind the event, and think of all the foster children who will end up with a new bag to call their own, it suddenly puts things back in perspective and makes you push even harder,” said Klee. “One thing we’ve discovered, is that once someone who’s never heard of Totes is made aware of the event, the response is fairly predictable–’I never would’ve thought of this. How can I get involved?’ That spirit is contagious, and our job is to spread the word far and wide. I’m so proud of what we’ve been able to accomplish with Totes.”

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Software Development ROI Actualized: The Leadership DeKalb Member Communicator

Lenz lead developer Ricky Pattillo had an opportunity to solve a problem for longtime client Leadership DeKalb: How can we completely automate membership renewal communications to a 1,200-strong membership database?

If this could be achieved using the WordPress system, it would save Leadership DeKalb many hours a year of manual, time-consuming labor.

After several meetings with the client, Pattillo recognized that the system had to be designed to send at least five discrete messages at varying date intervals, to help remind the members of their status, and urge them to renew.

After further studying the problem, Pattillo coded a WordPress plugin that uses the cron system to schedule daily processes that send out email notifications to members one month, 21 days, and the day before their membership expiration. Emails are also sent out if necessary after the renewal date as reminders to membership.

Each cron process identifies all the members who match the criteria generated by the code running in the plugin, and then sends each of those members the appropriate e-mail-merged notice. All without human intervention.

Early on, I started thinking of software development as a tool for making tools; this plugin is a tool that will help Leadership DeKalb grow and become stronger as an organization,” Pattillo said.

In the past, the process that Leadership DeKalb used for membership renewals was to manually run a report at a desktop computer with an Access database, print mailing labels, mail merge into a letter, stuff envelopes, add postage, and mail.

Now, the staff at Leadership DeKalb can move on to more important tasks such as building leadership connections for the citizens of DeKalb County.

Developing technology just for the sake of doing so is work Lenz shies away from: We develop technology that solves real world problems.

The ROI of this software tool will continue to grow day-by-day for Leadership DeKalb.

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It all comes down to this (execution).

The goal is self-evident: With six minutes remaining, the Atlanta Falcons must take the ball from their 15 yard line, drive 85 yards, and score a touchdown to overcome a five point deficit and win the game.

Head coach Mike Smith and offensive coordinator Dirk Koetter set the strategy: They will begin the drive by running the ball on consecutive downs to burn the clock and lure the defensive safety to the line of scrimmage. Later, when the opportunity presents itself, they will fake a running play and look to pass the ball down the field over the safety for a score.

It is now second down and two at the Falcons’ 40 yard line after an eight yard run by Stephen Jackson, and they have the opportunity they’ve been waiting for. Matt Ryan takes the snap and fakes another handoff to Jackson. The safety charges the line of scrimmage, giving wide receiver Julio Jones one-on-one coverage on the outside. Jones gets a jump on the defender off the line and quickly establishes a two-step advantage. Ryan looks to his right, then quickly back to his left and throws the ball deep down the field. The ball spirals, turns over, and arcs perfectly towards Jones, who is now running three steps ahead of the defense. The Falcons sideline and fans stand up in anticipation of the winning score. The ball descends towards Jones’s outstretched arms. Victory is within reach. But Jones drops the ball.

Ryan and Jones simultaneously put both hands on their helmets. The crowd moans, then quickly goes silent. Coach Smith looks down in disbelief: Everyone knew the goal. His staff and team set the perfect strategy. They arranged the right set tactics to fulfill it. But they failed when it was time to execute the final piece.

At Lenz, we guide our clients through the Goal-Strategy-Tactics-Execution evaluation process to help them make important decisions. Usually, our client sets the goal and it’s our job to research their business, the competition, and the market to inform our strategic advice. We are vigilant about continuing education to remain expert in the broad array of marketing tactics and tools, such as advertising, PR, design, interactive, and more. And finally, we know that none of the above will matter without flawless execution.

That’s the scary part. Just as a dropped pass can compromise all the great work that precedes it, so can a misspelled word or bad link.

It all comes down to execution.

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Lenz Launches The Charles McAleer Show on News/Talk 1380 WAOK

Lenz recently the launched The Charles McAleer Show on News/Talk 1380 WAOK. The show airs Saturday mornings at 9 a.m. and offers listeners sound legal advice, commentary on current events, and other topics important to the community.

Atlanta personal injury lawyer Charles McAleer is the host of the show, which is presented by his firm, McAleer Law.

Charles has built a successful personal injury law firm over the last decade, and recovers millions of dollars for his clients every year. He understands that personal injury can happen to anyone, usually when we least expect it.

As Charles likes to say, “Justice is up to us, and the time to act is now.” If you have questions you would like answered on the show, call 404-McAleer, or visit McAleerLaw.com.

Lenz also produces The Weekly Check-Up with Dr. Bruce Feinberg on News/Talk WSB.

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Lenz helps Poverty is Real raise $10,000 for the Decatur Cooperative Ministry

Lenz proudly supported Poverty is Real, Inc., and helped raise $10,000 for the Decatur Cooperative Ministry during a three-day concert series at Eddie’s Attic, July 27-29.

Poverty is Real organizes fundraising concerts and donates the money raised to local non-profits addressing homelessness and poverty in their communities.

Lenz was the Presenting Sponsor of the Decatur, 2012 event, donating its marketing, PR, web, and design services to the cause.

Performing musicians throughout the weekend included Matthew Kahler, Eliot Bronson, The District Attorneys, Tedo Stone Arlington Priest, the Bitteroots, The Flint Hill Specials, Maria Gabriella, Chris Stalcup and the Grange, Spencer Smith, Kristen Englenz, Ryan Flanagan, The Skipperdees, and Mike Killeen and the Dregs.

The event also included two sold-out Saturday afternoon concerts for families featuring Eric Litwin, the “guitar-strumming, book-writing, song-singing, national-award-winning” bestselling author of the Pete the Cat picture books.

“We are honored to be affiliated with Poverty is Real and proud to help support the Decatur Cooperative Ministry,” said Lenz president Richard J. Lenz.

Barnes Law Group and Hall, Booth, Smith & Slover were Gold Level Sponsors of the event. Local Business Sponsors included Paste Magazine, Brick Store Pub, Leon’s Full Service, Eddie’s Attic, Pure, Chick Fil-A, Pyrofly, Little Shop of Stories, the City of Decatur, the Decatur Business Association, and Lenz.

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Lenz Presents Poverty is Real: A Benefit for the Decatur Cooperative Ministry

Lenz is proud to present the upcoming Poverty is Real concert series at Eddie’s Attic, July 27-29. The three-day event features some of the Decatur area’s best artists and will benefit the Decatur Cooperative Ministry, who has been preventing and alleviating homelessness in the Decatur area for more than 40 years.

Last year’s event raised $6,000 for DCM, and PIR organizers have set a goal of $10,000 this year.

Participating artists include Matthew Kahler, Eliot Bronson, The District Attorneys, Tedo Stone Arlington Priest, the Bitteroots, The Flint Hill Specials, Maria Gabriella, Chris Stalcup and the Grange, Spencer Smith, Kristen Englenz, Ryan Flanagan, The Skipperdees, and Mike Killeen and the Dregs.

In addition to three nights of music, this year’s event will also include two Saturday afternoon concerts for families featuring Eric Litwin, the “guitar-strumming, book-writing, song-singing, national-award-winning” bestselling author of the Pete the Cat picture books. The shows are at 11 a.m. and 4 p.m. and will be hosted by Little Shop of Stories.

The full show schedule is available at www.povertyisreal.us and tickets are available at www.eddiesattic.com.

As presenting sponsor, Lenz is donating its marketing, public relations, and design services to promote the event. “We are honored to be affiliated with Poverty is Real and help them raise vital funds for the Decatur Cooperative Ministry,” said Lenz president Richard J. Lenz.

Barnes Law Group and Hall, Booth, Smith & Slover are Gold Level Sponsors of the event. Local Business Sponsors include Paste Magazine, Brick Store Pub, Leon’s Full Service, Eddie’s Attic, Pure, Chick Fil-A, Pyrofly, Little Shop of Stories, the City of Decatur, the Decatur Business Association, and Lenz.

Founded in 1969, the Decatur Cooperative Ministry alleviates and prevents homelessness in and around Decatur. www.decaturcooperativeministry.org

FRIDAY 7 PM ($10)
Spencer Smith
Chris Stalcup and the Grange
The Bitteroots

FRIDAY 10 PM ($10)
The Flint Hill Specials
Tedo Stone
The District Attorneys

SATURDAY 11 AM ($10 for adults, $5 for kids)
Eric Litwin

SATURDAY 4 PM ($10 for adults, $5 for kids)
Eric Litwin

SATURDAY 7 PM ($15)
Ryan Flanagan
The Skipperdees
Arlington Priest
Eliot Bronson
Matthew Kahler

SUNDAY 7 PM ($10)
Kristen Englenz
Maria Gabriella
Mike Killeen and the Dregs

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There is as Much Creativity in Great Business as in Great Art

Was Steve Jobs a creative genius or genius of business?

Both. And that’s no coincidence. Because great businesses solve problems, and problem solving requires creativity.

Jobs said his model for business was the Beatles. It doesn’t get much more creative than that.

Among Jobs’s creative solutions to complex problems:

  • iTunes and the iPod, which solved the outdated method in which we consumed music in the digital age
  • The iPhone, which solved our unfilled desire for portable and integrated communication, entertainment, and internet devices
  • iCloud, which solved our inability to manage content and devices remotely

Jobs said creativity is “connecting things.” He was able to connect his imagination and our daily lives. That was the Beatles greatest contribution as well. Both changed the world, and both were incredibly creative.

There is as much creativity in great business as in great art.

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